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While the Centers for Medicare & Medicaid Services require that your survey be unscheduled and unannounced, what happens during your survey is not.
Here’s what you can expect.
When the ABC Surveyor arrives, he or she will introduce themselves and present their photo ID badge. This badge will have the surveyor’s name and photo as well as the ABC logo on it. If you do not see these items, do not allow the individual into your facility and call ABC. After the surveyor has identified himself or herself, he or she will take some time to: