Assistant Candidate Guide

Exam Dates/Locations Confirmation

You will receive an email from our testing vendor, Meazure Learning, within 30 days of the exam window with instructions on how to set up your testing account and schedule your exam. It is your responsibility to follow the instructions in the letter to make an appointment for an exam date, time and location.

Exam Admittance

You must arrive at the assigned testing location or remote proctored appointment at least 30 minutes prior to your scheduled exam time and have your identity confirmed by a valid photo ID. If you are late, you will not be able to test. No exceptions will be made.

You will be required to show one current form of identification, which must be an unexpired government-issued photo identification document with signature (e.g., driver’s license or passport). The name on the identification document must match the name on your application. You will not be permitted to test without the required identification. No exceptions will be made.

Cancellation/Refund Policies

ABC understands that circumstances may occur that may cause you to have to cancel your upcoming exam. If you are unable to take an upcoming exam that you registered for, you must cancel your appointment with the testing service and then provide ABC with your cancelation confirmation.

For test center appointments, you have up to 48 hours prior to your scheduled time to cancel your appointment. If you cancel less than 48 hours of your appointment, you will forfeit your entire exam fee. 

For remote proctored appointments, you have up to 24 hours prior to your scheduled time to cancel your appointment. If you cancel less than 24 hours of your appointment, you will forfeit your entire exam fee. 

Please note:  If you fail to schedule an appointment with our testing service for your registered exam session, you will forfeit the exam fee(s). Your eligibility period will not be extended.

Remote Proctored Exams

If choosing a remote proctored exam, you will provide a computer with a camera, microphone, a reliable internet connection and a private room with a cleared desk.  You are assuming responsibility for any interruptions that may void your exam.  We recommend using your own personal computer and not a company computer. 

Click here to review the requirements for a remote proctored exam and what to expect on test day. 

Test Center Closings

If a test center must close, affecting your scheduled test date, every effort will be made to provide you with options that may include:

• having your exam rescheduled within the current exam window
• deferment of your exam to the next exam session, or
• a full refund of your exam fees.

Hazardous Weather

If you are unable to travel to your testing center due to hazardous weather, you must notify ABC immediately at 703-836-7114 or at certification@abcop.org to be eligible for a refund or rescheduling options.

ABC will determine whether or not conditions warrant a full refund of exam fees. ABC or our testing service will not make reimbursements for any expenses (other than exam fees) incurred due to hazardous weather.

Misconduct During Exam

The following activities are prohibited:

• Failure to observe any rules of conduct as outlined by the test proctor
• Copy in writing or otherwise record or transmit to others any exam questions or answers or other aspects of the nature or content of the exam
• Bringing any answering agent of any nature (i.e., books, notes, electronic devices) to the exam
• Offer, assist or solicit assistance from other candidates, examiners or those responsible for the administration of the exam
• Engage in any other conduct or inappropriate behavior that is injurious to the integrity of the
• exam or to any of its participants

Dismissal Policies

If you are observed engaging in any of the above activities, you will be dismissed from the exam and forfeit your exam fee.  You may also be barred from future exams, and your period of eligibility may be affected.

Misconduct during exams will be referred to ABC’s Professional Ethics Committee for review and determination of a possible ethical violation.

Language

The exam is offered in English only. No translators or translation devices will be allowed during the exam.

Confidentiality of Candidate Information

ABC is committed to protecting the confidentiality of your records and has policies to ensure your privacy. Information about your exam results is not released to any third party, other than state licensure boards, if required, in response to a valid subpoena, or by your request. 

Data Compilation

ABC may develop and publish statistical data regarding the exams; however, your identity will not be divulged.