Just as you would document changes to a patient’s record, we too must document changes to the contact and facility info on your business’s record.

It is important to keep us in the loop to ensure there are no delays or complications with your accreditation.

We require all facilities to notify us of any contact, facility address or personnel changes in writing. Written notification serves as documented evidence that changes have been submitted to ABC and reduces any confusion that may arise. Some common changes include primary contact, physical addresses, email addresses, NPI/PTAN numbers and closures.

Be proactive by regularly reviewing your facility record to ensure we have the most up-to-date contact and facility information. Make notifying us of any changes an essential part of your routine operations. Try utilizing electronic calendar reminders to help your compliance officer or office manager remember to review any information that has changed and all necessary parties (including ABC) have been notified.

You can view the information we have on file for your facility by logging into your facility’s MY ABC account. If any changes are needed, it is best to provide written notification via email to accreditation@abcop.org. This allows us to update your information quickly and efficiently. Snail mail or fax notifications can cause delays, which may affect your facility's accreditation status.

It is important to note that some changes may require another application/resurvey. This makes updating us by email even more critical. But, if you make a habit out of informing us of changes, you will avoid the headache of unnecessary delays in your accreditation or reimbursements.