​Catherine Carter, M.A. 
Executive Director

Directs the organizational leadership of all ABC activities including strategic planning initiatives, program development and financial management. She is also responsible for the consistent achievement of the organization’s mission and objectives.   

ccarter@abcop.org
Ph: (703) 836-7114 x222
Fax: (703) 836-0838 

Tabita Whilden 
Customer Relations Coordinator

​Primary Contact for: customer assistance and issue resolution, general inquiries, payments, verifications and website assistance.

twhilden@abcop.org
Ph: (703) 836-7114 x251​​    
Fax: (703) 836-0838​​

Lauren Moran 
Certification Program Coordinator 

Primary contact for: general certification inquiries, certification application assistance and status, licensure examination inquiries and precertification course approvals.​

lmoran@abcop.org
Ph: (703) 836-7114 x229     
Fax: (703) 836-0838​​​​​​​

_______________________________________________________________________________________​

Tabita Whilden 
Customer Relations Coordinator

​Primary Contact for: general certification inquiries, customer assistance and issue resolution, general inquiries, payments, verifications and website assistance.

twhilden@abcop.org
Ph: (703) 836-7114 x251​​    
Fax: (703) 836-0838​​

Michelle Gleeson, PhD 
Director, Recertification Services

Directs the policy development and administration of ABC’s Recertification Services program. Directs the sponsor CE credit application process, the verification of all CE credits and certification status management for all certifees.

mgleeson@abcop.org
Ph: (703) 836-7114 x247         
Fax: (703) 836-0838​​

_______________________________________________________________________________________

Brooke Smith 
Manager, Recertification Services

Primary contact for: recertification customer service including assistance with inquiries, identifying credit opportunities, MCE statements and credential verification.​

bsmith@abcop.org
Ph: (703) 836-7114 x248     
Fax: (703) 836-0838​​​​​​

_______________________________________________________________________________________​

Erin Seabrook 
Recertification Services Coordinator

Primary contact for: all recertification inquiries.

eseabrook@abcop.org
Ph: (703) 836-7114 x242          
Fax: (703) 836-0838​​

Tammi Richards
Director, Facility Accreditation Services

Primary contact for: facility accreditation surveyor activities, large company accreditation program, product category reporting to Medicare and customer issue resolution

trichards@abcop.org
Ph: (703) 836-7114 x230       
Fax: (703) 836-0838​

_______________________________________________________________________________________

Christine Michael
Manager, Facility Accreditation

Primary contact for: accreditation application and on-site survey issues along with blackout date requests

cmichael@abcop.org
Ph: (703) 836-7114 x250     
Fax: (703) 836-0838

_______________________________________________________________________________________

Paolo Astorga 
Accreditation Specialist

Primary contact for: accreditation application assistance and status, survey time frames, general accreditation inquiries and accreditation certificate reprints

pastorga@abcop.org
Ph: (703) 836-7114 x205    
Fax: (703) 836-0838

_______________________________________________________________________________________

Kyle Sins  
Standards & Compliance Specialist

Primary contact for: accreditation validations, Corrective Action Plans (CAPS), facility accreditation standards and compliance​.

ksins@abcop.org
Ph: (703) 836-7114 x253     
Fax: (703) 836-0838​​

Stephen Fletcher, CPO, LPO
​​Director, Clinical Resources​

Directs ABC's Professional Ethics Program, which upholds the ABC Code of Professional Responsibility​ and handles all ethics-related issues. Facilitates coordination of professional/clinical issues across all ABC programs. Serves as scope of practice and licensure liaison as well as ABC’s government relations representative. Manages all ABC exam development activities.​​

sfletcher@abcop.org
Ph: (703) 836-7114 x216    
Fax: (703) 836-0838​​​​​​​​​_______________________________________________________________________________________​

Molly Maguire
Clinical Resources Administrator 

Primary contact for: professional ethics complaints against ABC credential holders, questions concerning scope of practice, state licensure issues and ABC Board of Director nomination applications. 

mmaguire@abcop.org​
Ph: (703) 836-7114 x228     
Fax: (703) 836-0838​​​​​​​

Debbie Ayres 
Director, Marketing Communications

dayres@abcop.org
Ph: (703) 836-7114 x224   
Fax: (703) 836-0838

_______________________________________________________________________________________

Megan Matijevich 
Manager, Marketing Communications

Primary contact for: advertising coordination and placement, external and internal communications including all ABC newsletters and emails, ABC public and consumer website content management and mailing list sales​.

mmatijevich@abcop.org
Ph: (703) 836-7114 x240    
Fax: (703) 836-0838​

_______________________________________________________________________________________

Jim Lawson 
Manager, Outreach Development

Primary contact for: speaking and exhibiting opportunities at local and national meetings and conferences as well as in-person university or pre-certification course presentations.

jlawson@abcop.org
Ph: (703) 836-7114 x220    
Fax: (703) 836-0838

_______________________________________________________________________________________

Jean Barefoot  
Marketing & Outreach Coordinator

Primary contact for: ABC’s Student Outreach Program, online event calendars and O&P State Meeting eblasts and promotions.

jbarefoot@abcop.org
Ph: (703) 836-7114 x234     
Fax: (703) 836-0838

Roxanne Bobb-Semple 
Director, Information Services

Develops and administers all information services and technology policy. Responsible for database integrity, the annual renewal process and database management.

rbobbsemple@abcop.org
Ph: (703) 836-7114 x238    
Fax: (703) 836-0838

Julie McMahon, PHR​, SHRM-CP 
Director,​ Human Resources​

Responsible for general office management, human resources, meeting and event planning as well as accounts receivable.

jmcmahon@abcop.org
Ph: (703) 836-7114 x226    
Fax: (703) 836-0838​​